Our Client, offer leading dining discount card scheme's across the UK and ROI.
We are looking to recruit 3 Customer Service Advisors to join their growing team. You will be a great communicator, with a drive to progress and offer outstanding customer service.
Hours of work: Monday - Friday 8:45am - 5:15pm
Your Responsibilities will include;
Speaking to our customers through multiple channels, including voice, email, web-based and social media
To represent all brands within the Dining Club Group
Being there for our customers, having conversations and offering appropriate solutions
Meet all service levels and key performance indicators set out by your manager
Obtain and evaluate all relevant information for customer through effective listening and questioning skills
Maintain a polite and professional manner in any given situation
Going that extra mile to delight our customers
Handle and resolve customer complaints to a...
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